1. By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service. Visa Base Limited will only begin processing an application for a visa after these terms and conditions have been accepted by the applicant or anyone applying on the applicant’s behalf.
  2. Visa Base Limited is under no legal requirement to accept visa applications.
  3. Although Visa Base Limited will make every effort to obtain visas which are valid as per the applicant’s request, Visa Base Limited is not responsible if the application for a visa is turned down or if the visa is issued with a different validity than that requested by the applicant. It is the full responsibility of the applicant to ensure the visa issued matches the visa requested. Visa Base Limited will take no responsibility and will not be liable for any extra fees which may be incurred, including potential losses of profitability.
  4. If, through any fault of Visa Base Limited, the visa is delayed or rejected, then the liability of Visa Base Limited is limited to the fee requested by the embassy or duly authorised department. Visa Base Limited will not accept any responsibility for any other loss incurred. Other losses include, but are not limited to, lost non-refundable hotel bookings, lost non-refundable airfares, lost income or lost potential profits. All and any such claims must be made within 30 days of the applicant being notified of the problem.
  5. Visa Base Limited cannot be held responsible for loss or damage to passports or other documents once they have left the offices of Visa Base Limited. Should any documents be lost or damaged while in the offices of Visa Base Limited, then the cost of replacing that document will be the responsibility of Visa Base Limited. The maximum amount Visa Base Limited will pay will be limited to £250 in total of all specified documents, combined price including any proven potential lost profit.
  6. Visa Base Limited cannot be held responsible for embassy or duly authorised department closures. An embassy or duly authorised department can change their fees, requirements and other information at any time and Visa Base Limited cannot be held responsible if any information differs from the information displayed by Visa Base Limited. Although the Visa Base Limited website displays general information and requirements for a successful visa application and tries its utmost to keep the information updated, Visa Base Limited will not be held liable for delays in the visa process or for any costs incurred because of any information displayed that may be proven incorrect or out of date.
  7. If an embassy or duly authorised department rejects an application and refuses to refund the fees charged by them, the client is still liable to pay the Visa Base Limited fees and any fee charged by the embassy or duly authorised department.
  8. You have the right to withdraw or cancel an application before it is lodged at the embassy or processing centre. All documents will be returned to you (at your cost) with no additional charges. However, in the event Visa Base Limited has already begun processing your application, there will be a cancellation fee of £25 for work undertaken up until the point of notification.
  9. Visa Base Limited will charge £25 per hour, or part thereof, if a client is late for an appointment at an embassy or duly authorised department, and an additional £25 re-booking fee if another appointment is then required.
  10. Fraudulent information must not be used by an applicant in order to help the visa application process.
  11. You are advised to arrange collection and delivery of your documents yourself if you wish to use a preferred supplier. If you wish Visa Base Limited to arrange collection and/or delivery of your passport and documents, you understand that Visa Base Limited is not responsible for loss or damage of your passport and documents. Visa Base Limited will help in any way possible to pursue a claim against the third party delivery service on your behalf but the company will not be financially liable.
  12. Visa Base Limited shall reserve its right not to release or return any passports and/or documents until it has received full payment for all fees incurred in the application process and the Visa Base Limited handling fee. This condition is for non-account holders only and does not apply to account holders.
  13. By using Visa Base Limited to process your visa application for consideration by an embassy or a duly authorised department, or for any other request you are asking Visa Base Limited to perform for you, you agree that Visa Base Limited will charge a fee for this service and you also agree to pay this fee along with all other fees incurred by embassies or duly authorised departments. The fee will be variable, depending on the request.
  14. No part of the Visa Base Limited website can be reproduced or copied without written permission from a director of Visa Base Limited.
  15. All information collected from applicants will only be used for the purposes of obtaining the requested visa or completing whatever other service may be requested by the applicant. All information collected will be treated as strictly private.
  16. We accept cash and bank transfer as means of payment.
  17. Holders of an account with Visa Base Limited agree to pay invoices strictly within 14 days of the date of invoice, unless an extension of agreement to pay is given in writing by a director of Visa Base Limited. Failure to pay invoices on time may result in termination of your account.
  18. Visa Base Limited reserves the right to change these terms and conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.


Every effort is made to provide accurate information regarding passport and travel visa requirements, however they are constantly changing, so we are unable to guarantee complete accuracy at all times. Requirements, processing times and costs are displayed solely for guidance purposes and cannot be guaranteed. It is recommended that this information be confirmed by the carrier and the relevant consulate or embassy. It is also recommended that visas for travel be obtained before the trip is booked. Should an embassy or consulate require confirmation of hotel or flight bookings before a visa can be issued, please ensure these are refundable in case your application is delayed or rejected.

If you purchase services from our site then you are agreeing to our terms and conditions.